Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

Latest Activity

Steve Ruffle added a discussion to the group Rotherham Digital Inclusion Network
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New small grant to help get Rotherham Communities online.

Can anyone help? We are interested in introducing some small grants to enable Rotherham communities get online. We are seeking joint sponsors/matched funding  to enable this to happen and will be discussing this at our next Rotherham Digital Inclusion Network meeting (10am, Tuesday 15th May 2018, Springwell Gardens Community Centre). The meeting is open to all so come along and help us shape these new small grants to enable communities to get online.  Many thanks to Superfast South Yorkshire…See More
May 12
James Lewis replied to Scott Tandy's discussion Digital Transition
"The obvious answer is as much self-serve as possible. Beyond this ensure OoH queries are auto-responded to with a clear time-frames on response time-frames."
Apr 27
Scott Tandy posted a status
"What's everyone's thoughts on the use of ChatBots to engage with tenants? Do you think they work?"
Apr 9
Profile IconLinda Wallace, Tay, Celia Wandio and 1 more joined Digital Housing Hub - #digihousing
Mar 28
Scott Tandy posted a discussion

Digital Transition

with tenants living in a 24/7 culture, what can housing associations do to meet this expectation?See More
Mar 14
Sophie Reyer is now a member of Digital Housing Hub - #digihousing
Jan 23
Profile IconLynne Evans and Madge Ashmore joined Digital Housing Hub - #digihousing
Jan 9
Profile IconJackie Trower, Val Alker, Dawn McManus and 2 more joined Digital Housing Hub - #digihousing
Dec 14, 2017
jon deakin is now a member of Digital Housing Hub - #digihousing
Dec 11, 2017
Steve Ruffle added a discussion to the group Rotherham Digital Inclusion Network
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November 2017 meeting

The next meeting is at 10am on Tuesday 21st November 2017 at Springwell Gardens Community CentreEveryone welcomeDraft AgendaSee More
Nov 18, 2017
Beth Shimell is now a member of Digital Housing Hub - #digihousing
Oct 31, 2017
Charles Allen commented on David Jory's blog post EU Funding for digital
"Not European but maybe I have an idea. I will post agin soon with details."
Oct 26, 2017

Forum

Digital Transition

Started by Scott Tandy in General discussion. Last reply by James Lewis Apr 27. 1 Reply

with tenants living in a 24/7 culture, what can housing associations do to meet this expectation?Continue

Linx 7 tablet support

Started by Scott Tandy in Technology. Last reply by James Lewis Aug 16, 2017. 1 Reply

Our HA has purchased a number of Linx 7 tablet (windows 8) to engage with tenants via digital means. While on the tablet I have noticed that when using our self service portal, when you press one of the tabs for a drop down menu to appear, this…Continue

Do you support tenants to use Universal Credit?

Started by Duncan Milroy in General discussion Jun 26, 2017. 0 Replies

Do you support tenants to use Universal Credit? If so, we’d love your support in helping us improve the current course on Learn My Way to make it as useful and as relevant as possible. We've put together a short survey that will take you less…Continue

Internet of Things

Started by Scott Tandy in General discussion Apr 27, 2017. 0 Replies

Hi all,Has anyone done any consultation around the 'Internet of Things' with tenants living in sheltered schemes, scheme managers that they are willing to share?I am looking at getting some questions together to find out what issues scheme managers…Continue

Digital Champion Reward Scheme

Started by Scott Tandy in General discussion. Last reply by Scott Tandy Mar 10, 2017. 4 Replies

Digital Champion Reward schemeHi all, has anyone done an incentives for Digital Champions to get involved and teach tenants?I know there is the Digital Champions network, 7 tenant reward scheme but I believe this is not available in wales therefore…Continue

Cloud based storage

Started by Scott Tandy in General discussion. Last reply by Scott Tandy Nov 18, 2016. 4 Replies

I was just wondering if there was any organisations using Cloud Based storage e.g. Google Drive to collaborate with partners on projects giving them instant access to client information for example? Also if you have come up with any barriers with…Continue

Apps

Started by David Jory in Technology. Last reply by James Lewis Aug 18, 2016. 9 Replies

I've looked at the apps page on this site but the Google Play user reviews range massively from good to bad!  Can anyone recommend an app platform or provider they are currently using and happy with?  Also if you have a responsive website do you…Continue

LinkLiving launches low-cost WiFi for residents

Started by Craig Stephenson in General discussion. Last reply by Craig Stephenson Jul 8, 2016. 2 Replies

http://linkhousing.org.uk/3909.aspxWant to know how we did it - tech used, costs etc., happy to share.Continue

Tech4All

Started by Craig Stephenson in General discussion. Last reply by James Lewis Sep 6, 2016. 9 Replies

Link Housing have launched Tech4All.  Still to add entry level devices - but you will get the idea:…Continue

Use of You Tube Videos to show tenants how to self serve online

Started by Helen O'Sullivan in Social media. Last reply by Liam Barnes Sep 18, 2017. 1 Reply

Hi thereDoes anyone have any examples of you tube videos they have produced to show tenants how to access on line services (report a repair, pay rent online etc)Any details info greatly appreciatedthanksHelenContinue

Blog Posts

Loaning out Andriod Devices

Posted by Liam Barnes on June 5, 2017 at 9:02 1 Comment

We're looking to loan out 4G enabled Android devices for 3-5 weeks in conjunction with basic digital training to encourage residents to use online services.  What we can't find is the same methodology on Android OS as is available on iOS devices for reimaging the devices between loans.  We want to stick with Android, because they are likely to be more in line with the budgets of our residents.

Anyone out there loaning Android devices with recommendations of MDM and imaging…

Continue

Apps pre installed on tenant tablets

Posted by Scott Tandy on May 31, 2017 at 15:55 2 Comments

Hi all,

I was wondering if anyone provides their tenants any tablets on sign up / or to encourage tenants engaging with you through digital means. We are looking to provide this and therefore I was wondering if anyone puts any apps on or has any apps they would recommend installing to benefit the tenant.

Any help much appreciated,

EU Funding for digital

Posted by David Jory on May 4, 2017 at 10:37 3 Comments

Hi All, does anyone know of any European Funding available at the moment in relation to the purchase of digital hardware for tenants?  Many thanks in advance.

Recent developments on internet costs

Posted by James Lewis on April 18, 2017 at 17:00 0 Comments

A couple of useful recent news articles about connectivity you may find interesting/useful

CAB criticism of broadband ISP pricing strategies:
http://www.bbc.co.uk/news/technology-39555140

Hopefully reductions in fibre pricing soon:
http://www.bbc.co.uk/news/39452242

 
 
 

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