Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

Ben Brown's Blog (15)

The Magenta 'newbies' show their appreciation for their new posts thanks to the Digital Deal

Who has the most enthusiastic and committed staff?  

Well here are a couple of contenders - Magenta Living, one of the Digital Deal projects was able to employ two Digital Inclusion Promotional Assistants thanks to the Digital Deal.  The key quality they were looking for was enthusiasm. 

When Magenta asked Tom and Jenny to write a blog on their first month with them, I think you will agree their enthusiasm comes shining through:

Here's what Tom…


Added by Ben Brown on February 11, 2014 at 9:30 — No Comments

Digital Deal update: Leeds Federated Housing

In this blog, Caroline Wilson - Tinder's Network Manager - talks buses, HUGO and Google the Dog!

As I come to the end of my visits around some of the Digital Deal projects I had time to reflect on some of the great an innovative projects that I have learnt about and had the chance to experience: this was no exception.

On arrival I was given a warm welcome at the new HUGO Centre and shown around the great facilities that being…


Added by Ben Brown on February 7, 2014 at 11:11 — No Comments

Digital Deal update: Fabrick Housing, Middlesbrough

Here, Gabi Woodhams - Tinder's Funded Network Manager - describes what she found when she visited Fabrick Housing's Digital Deal project in Middlesbrough

On a frosty Monday morning I travelled to Middlesbrough to meet with Fabrick Housing and Vela Housing - the partnership delivering a Digital Deal project in the North East.  I was met with breakfast which was a lovely surprise.  Before the meeting started…


Added by Ben Brown on January 31, 2014 at 13:30 — No Comments

Help us to help you do more with digital - and get the chance to win an iPad!

Tinder Foundation wants to hear the views of organisations like yours about how digital can help you! We'd appreciate if you could help by completing this survey and also to circulate the link to other community groups and small businesses that you know.

Plus, by filling it in you’ll have a chance to win an…


Added by Ben Brown on January 14, 2014 at 10:07 — No Comments

Faye Saville at Helena Partnerships is our 500th member!

Last night a major milestone for the Digital Housing Hub was reached when Faye Saville, Communications Officer from Helena Partnerships in Merseyside, became its 500th member!

Faye says:

“It’s exciting to have become the 500th member. The Digital Housing Hub will be an excellent resource for Helena, helping to support our plans to raise tenant awareness and change behaviours around digital inclusion. I’m really keen to start taking advantage of the materials and advice on offer,…


Added by Ben Brown on January 11, 2013 at 12:37 — No Comments

Is it time to introduce tiered services for people doing it 'digital'?

I was fascinated by Moat's decision to create a 3-star, 4-star and 5-star service to its residents, per 

Do you think the time is right to introduce a tiered service for those that transact with you digitally?  What do you see are the opportunities and the challenges in making…


Added by Ben Brown on December 3, 2012 at 16:00 — No Comments

Mobile apps for social housing providers and their tenants

I've created a new page in the 'tech for tenants & you' drop-down menu cunningly entitled 'apps' - do you know of any mobile apps that you think can showcase:

  • what social housing providers have already developed?
  • what you already use to good effect in your businesses?
  • what you think should be promoted to residents?
  • where there's a gap in the market?

Please let me know!

Added by Ben Brown on December 3, 2012 at 8:47 — No Comments

Go ON UK/Booz & Co's 'Case for Universal Digitisation' report

Who has read Go ON's report yet?  I would in interested to know what insights you have picked out as being relevant and timely when preparing your Board to invest in 'digital'.

What stats hit home the hardest for you?

Check out the report at:

Added by Ben Brown on November 16, 2012 at 10:08 — No Comments

Please help - Quick 4 question survey...

The Digital Housing Hub would like to find out how its members are currently using digital tools to assist them in their daily working lives.

We’ve created a very short survey of 4 questions at for you to complete. It would be great if you could spend just five minutes of your time letting us know.

Thank you!

Added by Ben Brown on November 13, 2012 at 10:20 — No Comments

New and improved! Introducing 'Daily Digests' to the Hub

I’ve now enabled a ‘beta’ feature from Ning called ‘Digests’ on the Digital Housing Hub. This feature allows you to choose to receive daily summaries of updates to content you follow, rather than getting individual notifications for each new activity.

Digests are a great way to keep updated on the content you follow without being inundated with notifications. Instead, you can choose to receive one daily email summarizing all of the activity you normally get individual,…


Added by Ben Brown on October 19, 2012 at 9:41 — No Comments

Bad and good experiences in London's East End #golw12

The following article comes from a Roger Darlington, a prolific blogger and film enthusiast who also happens to be one of my Directors:  Here he describes his time at a Get Online Week event in the East End of London - enjoy!


I used to travel a lot through the East End of London because I lived out in Leyton and then Leytonstone for a decade and my son…


Added by Ben Brown on October 19, 2012 at 8:51 — 1 Comment

The top things to improve your Digital Housing Hub experience

What key things would YOU recommend to someone who is new to the Digital Housing Hub?

Here are mine:

- Upload a photo to your profile.  An arty head shot is great, but so is your organisation logo or something a little more random that expresses something about you. [Home > My settings] or click here

- Invite your colleagues and friends.…


Added by Ben Brown on October 16, 2012 at 8:30 — No Comments

DIAMOND Net - a cutting edge broadband service from North Lincolnshire Homes

DIAMOND Net is the name of the new, cutting edge broadband service that North Lincolnshire Homes will be launching for people in the local area.

One hundred tenants living in the Westcliff area of Scunthorpe recently took part in a six month broadband trial, to pilot the new internet service. The trial was a huge success and 86% of people who took part in the pilot, found the service either excellent or good. 100% of these people would recommend the broadband service to…


Added by Ben Brown on July 31, 2012 at 15:45 — No Comments

Digital Housing Hub members in the news...

Congratulations to the following Digital Housing Hub members that have all featured in The Sunday Times’ ‘Best Not for Profit Organisations to Work For 2012’ - to find out what they do to get onto this list, check out:

  • AmicusHorizon
  • Calico
  • Plus Dane…

Added by Ben Brown on April 16, 2012 at 10:41 — 2 Comments

Following Frodo

If you're a Lord of the Rings film fan, you'll no doubt remember Frodo saying to Sam: "If I take one more step it'll be the farthest away from The Shire I've ever been".  Well, this morning I am beginning to feel the same way.

When I look back at the distance we've come as a Strategy Group it amazes me how much we have achieved in a relatively short period of time, and with a relatively few number of meetings.  The Fellowship has grown and grown too, with lots of people…


Added by Ben Brown on January 9, 2012 at 9:42 — 1 Comment

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