Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

All Blog Posts (118)

Liability for Internet Content

I have come across a number of HAs who are worried to one degree or another about liability for becoming, in effect, an ISP by supplying wifi to tenants. A disclaimer is of course a useful tool, but I'm re-posting an updated and expanded article which is legal guidance to FE/HE establishments, but should generally apply to other organisation types too. Hope it helps with any nervous ICT departments :)…


Added by James Lewis on November 25, 2016 at 15:00 — No Comments

Which report: UK 'lags behind' London on 4G coverage

The rest of the UK is lagging behind London when it comes to accessing 4G data services, according to a report from mobile coverage company OpenSignal and consumer watchdog Which?

While mobile users in London can access 4G nearly 70% of the time, in Wales users can connect only 35% of the time, the findings suggest.

Regulator Ofcom receives a large volume of complaints about mobile coverage.

All the mobile companies said they were…


Added by maria katosvich on October 5, 2016 at 13:30 — No Comments

LinkLiving launches low-cost WiFi for residents

If anyone wants to know how we did this - tech used, costs etc, let me know.

Added by Craig Stephenson on July 7, 2016 at 14:35 — No Comments

Help us design a digital literacy plan

If you're based in Leeds or the surrounding area, Leeds City Council and Tinder Foundation invite you to join them at a free event on Monday 23 May, to help co-design an ambitious digital literacy plan for the city.

In the Leeds City region 13% of adults have never been online before and they’re missing out…


Added by Samantha Taylor on May 13, 2016 at 10:30 — No Comments

Collecting older people's stories

Morning all. I am doing a piece of work for the Centre for Ageing Better whereby I am collecting stories of older people (50+) whose lives have been enhanced by their adoption of new technologies. Could anyone here suggest people who might be prepared to speak to me, preferably for a video interview? I have a short timescale on this.

Many thanks

Added by John Popham on April 13, 2016 at 9:48 — 1 Comment

A Manifesto for a Networked Nation

Thats the title of the paper Martha Lane-Fox wrote in July 2010 when she started RaceOnline2012 with great ideas and a huge target of 10.5 million people needing to learn new skills to become “digitally included”.

The then, and current Prime Minister, David Cameron gave before the paper was written,  the following statement;

“We need to encourage more people to go online and hence be able to access public information and services. In addition to the many benefits…


Added by Dave Williams on February 15, 2016 at 17:23 — No Comments

NHC DI Offer

Is anybody taking advantage of this?…


Added by Stacey Green on December 16, 2015 at 9:31 — No Comments

Accessibility tools such as Browse Aloud

Hi all, I hope you are well?

Here at Rochdale Broughwide Housing we are working on website improvements and wondering about purchasing accessibility / translation tools such as Browse Aloud or whether there are plenty of free tools to use.  And which work best?

If you have any experience of using these and especially feedback from users / whether they are used I would be very grateful for advice?

cheers Miranda

Added by Miranda Clarke on December 10, 2015 at 12:34 — 4 Comments

last day of the deal

today is the last day of our amazing deal 

£8.85 for unlimited broadband and line rental included

we have superfast and TV too if you need it and its available to everyone

Added by Dave Williams on December 1, 2015 at 10:51 — No Comments

Skills is key but don't forget hardware and access

With requests over the last year to help with hardware and access we have continually delivered the best pricing consistently throughout 2015

Unless tenants are made aware of these deals the circle of skills training and no awareness of affordable solutions to truly become digitally included will continue

Skills is a vital part but so is hardware and access because people will not be digitally included without all 3!

The message needs to go from HA's to the tenants on a… Continue

Added by Dave Williams on November 27, 2015 at 11:51 — No Comments

Even more reasons to use Learn My Way

We’ve been really busy this year, building lots of new courses and pages on Learn My Way to help Digital Champions and tutors find even more ways to help their social housing tenants get online.  

So what’s new?

Money My Way10 sections outlining some easy ways to deal with debt, set a budget and prioritise spending

Get more out of Facebook…


Added by Vicky Lawson on October 30, 2015 at 16:51 — No Comments

An opportunity to broadcast your digital inclusion ideas

Do you have any big digital inclusion ideas that you'd like to share with other digital inclusion practitioners?

At Tinder Foundation's annual Digital Evolution conference - taking place really soon on Wednesday 25 November - we're giving anyone with a brilliant digital inclusion idea the opportunity to share it through a poster presentation. 

This is a great opportunity to…


Added by Samantha Taylor on October 27, 2015 at 9:00 — No Comments

Going Mobile to reduce the costs of getting online

Title: Going mobile to reduce the costs of getting online

Elite Business Systems and the Connected Housing Initiative have teamed up with EE to offer a 20% discount off the price of an EE Osprey 2 mini 4GEE WiFi with 6GB PAYG sim card.…


Added by Alison Steyn on October 13, 2015 at 14:17 — 2 Comments

what we are doing in Southwark



we have 15 local digital hubs set up here, lots of them tenant and resident associations, also a sheltered housing unit and a deaf forum, and some voluntary sector supported groups reaching out to older people and disabled people. Very exciting way of engaging people, as we all…


Added by Kevin Dykes on October 6, 2015 at 13:37 — No Comments

Online October

as part of GetOnline week we are offering free support and advice throughout October to help all Social, Council and Housing Association tenants and residents

with our new deal for the same group of £12.60 for line rental and unlimited broadband and loads of affordable hardware we are are to help the digital inclusion journey for all !
give us a call for more information 03300 103300

Added by Dave Williams on September 25, 2015 at 11:37 — No Comments

Digital skills funding

Does your organisation have a great track record in delivering digital skills? Do you work with tenants who are socially excluded? Then this is a funding opportunity for you!

Tinder Foundation is delighted to announce that new funding is now available to take part in a digital inclusion pilot, funded by HMRC. The pilot will take place between 1 September 2015 - 31 March 2016.

We’re looking for organisations with…


Added by Samantha Taylor on August 26, 2015 at 14:44 — No Comments

Stacey Green- Southway Housing experience with Computer Recyclers UK & Get Online @ Home

A fact finding mission via Twitter and various Housing Association websites in my I first started my role as Digital Inclusion project officer in July 2014, pointed me in the direction of the Get Online @ Home initiative, of which Computer Recyclers UK are a partner organisation.  I stumbled across a really interesting news item on Charter Housing Trust’s website that sparked lots of questions in my mind. Charter Housing were piloting a scheme to give away free PC’s and laptops to their…


Added by Marcus Griffiths on August 17, 2015 at 10:47 — No Comments

Get Online @ Home - Newydd Housing Associaiton - Loan I.T

Digital exclusion can often heavily impact on health, education and employment. The majority of this group tend to feel excluded as they can’t afford to own a computer at home. 88% of the digitally excluded say they would be more confident if they had help. This is an issue that the Get Online at Home consortium have strived to solve. The consortium, made up of Computer Recyclers, Ecosystems, Stonegroup and Simplify Digital are backed by Microsoft and work with organisations such as…


Added by Marcus Griffiths on August 17, 2015 at 10:42 — No Comments

Digital Inclusion - The Eleventh Hour is Here

I've written a blog post on Digital Inclusion Strategy I'd welcome any comments

Added by John Popham on July 9, 2015 at 10:51 — 5 Comments

Thoughts from yesterday's Housemark PIC East discussion on digital inclusion

Thoughts from Housemark East PIC event


Discussion seemed to show up a fair level of interest but also concerns about resourcing digital inclusion (as well as some questions about whether HAs should be prioritising it over other areas). For me housing associations are uniquely placed to help with many things other housing, although I recognise others see it differently, but I think digital inclusion for tenants is something that housing associations will have to grapple with,…


Added by James Lewis on May 1, 2015 at 8:54 — No Comments

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