Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

madelaine bass
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Promotion and Awareness Ideas?

Started this discussion. Last reply by Michael Skeldon Dec 16, 2013. 6 Replies

Hi everyone, I come to you guys again for more ideas. (They worked amazingly last time)I am wanting to put on some kind of event, a digital awareness and promotion kind of thing and I am just wondering if anyone has any ideas, or if anyone has held events themselves, what worked and didn't work.Again all help is greatly appreciated, Thankyou :D Madelaine BassContinue

Tags: help, events, promotion, awareness, ideas

New to digital inclusion

Started this discussion. Last reply by James Duff Oct 18, 2013. 17 Replies

Hello, I'm a Digital Inclusion Apprentice and I am just starting to work with customers. I am struggling a little to get people interested, so any help you can offer would be great. ThankyouMadelaine BassContinue

Tags: new, online, inclusion, help, digital

Profile Information

Name of organisation
Resinet (part of the Vela Group)
Type of organisation
Social housing provider

I am a Digital Inclusion Apprentice.

It's my job to get as many of our social housing residents online as possible. We are doing this by installing multi purpose Kiosks into some of our high rise flats and local offices that residents can pop into.

The kiosks have links to almost everything you could need on the internet, and because the residents only have to click a link, it is very quick and easy to use.

We are also assigning and training 60 Digital Champions to help within their local community, offering support to their friends and family and helping them get online.

We are calling our residents and offering them free IT training, in a one-on-one setting and at their own pace. This way they get our undivided attention and they learn what they want to learn and what is relevant to them.

Please don't hesitate to get intouch if you need help getting online or if you want more information about our services.


Madelaine Bass

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