I know some of you will be using a team of volunteers, to help get your clients online, or to improve what bits of existing knowledge they have. They may be a team of staff, or a team of experienced residence, or mixture of both. Whatever your set up, are you able to keep connected with your team?
It's important that your volunteers feel that they are part of your project, of improving people's online skills. That their contribution is being acknowledged. For some it maybe…Continue