Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

James Lewis
  • Male
  • United Kingdom

James Lewis's Friends

  • Kevin Campbell-Wright
  • Sara Hutchinson
  • Craig Stephenson
  • Scott Tandy
  • Richard Wilson
  • James Duff
  • Marcus Griffiths
  • Michael Ellis
  • Matt Nelson
  • Sophie McKechnie
  • Eddie Ryce
  • John Popham
  • Ellie Stoneley
  • Gerardine Murphy
  • Angus Kerr

James Lewis's Discussions

Windows 10 for digital inclusion

Started this discussion. Last reply by James Lewis Sep 24, 2015. 6 Replies

So have some new laptops we bought a month or two ago to lend to learners for job search etc. and am considering the pros and cons of upgrading to Windows 10. As you may know Windows 10 makes it…Continue

Chromebook Management

Started Apr 21, 2015 0 Replies

Anyone on here got any experience of using the management console for using Chromebooks in education? Would be grateful to bend your ear for 5min :-)Continue

Tablet Review - Zoostorm Playtab

Started this discussion. Last reply by James Lewis Nov 21, 2014. 7 Replies

We've bought some Zoostorm Playtab 10inch tablets for £80. MIxed impressions so far. For about another £15 we could have gotten the newer version and got 2GB RAM instead of 1, but a relatively…Continue

Talk Talk digital inclusion

Started this discussion. Last reply by James Lewis Nov 11, 2014. 4 Replies

Surprised no-one has posted this up on digi housing hub yet (apart from the twitter feed), so time to rectify that! Looks potentially a very exciting and useful way of getting more people online (and…Continue


James Lewis's Page

Latest Activity

James Lewis replied to Scott Tandy's discussion Digital Transition
"The obvious answer is as much self-serve as possible. Beyond this ensure OoH queries are auto-responded to with a clear time-frames on response time-frames."
Apr 27, 2018

Profile Information

Name of organisation
CHS People
Type of organisation
Social housing provider
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LinkedIn profile

James Lewis's Blog

Recent developments on internet costs

Posted on April 18, 2017 at 17:00 0 Comments

A couple of useful recent news articles about connectivity you may find interesting/useful

CAB criticism of broadband ISP pricing strategies:

Hopefully reductions in fibre pricing soon:

Liability for Internet Content

Posted on November 25, 2016 at 15:00 0 Comments

I have come across a number of HAs who are worried to one degree or another about liability for becoming, in effect, an ISP by supplying wifi to tenants. A disclaimer is of course a useful tool, but I'm re-posting an updated and expanded article which is legal guidance to FE/HE establishments, but should generally apply to other organisation types too. Hope it helps with any nervous ICT departments :)…


Thoughts from yesterday's Housemark PIC East discussion on digital inclusion

Posted on May 1, 2015 at 8:54 0 Comments

Thoughts from Housemark East PIC event


Discussion seemed to show up a fair level of interest but also concerns about resourcing digital inclusion (as well as some questions about whether HAs should be prioritising it over other areas). For me housing associations are uniquely placed to help with many things other housing, although I recognise others see it differently, but I think digital inclusion for tenants is something that housing associations will have to grapple with,…


Everything you want to know about £10/mth BT Basic broadband but were afraid to ask

Posted on April 24, 2015 at 11:16 4 Comments

So I thought I would collate everything we know about BT Basic+Broadband so far here to hopefully make it all easier to find:

1. '99%' of people should not have to pay line installation charges for BT Basic even without an existing line (see comments for more info on this)

2. Total cost is £9.95/mth but paid quarterly so some budgeting may be needed for some people (£5.10/mth for landline inc. £1.50 calls, £4.85/mth broadband add-on)

3. Has to be applied for using…


Comment Wall (4 comments)

At 17:05 on January 5, 2012, Ben Brown said…

Hi James, welcome to the site.  It's still early days, but hope you find stuff of interest here.  Thanks for getting involved so quickly; that's what this is all about... 8-)

At 14:46 on May 30, 2012, Jasper Smith said…

Send me your email address and I'll send you a pdf of the policy. I'm next in the office on Wednesday.

At 12:00 on August 28, 2013, Peter Richardson said…
Hi James. As soon as we have finalised the JD I shall send it across to you. I am not sure I am going to next Digital Strategy meeting but I shall check dates. In mean time feel free to drop me a line and ask any Q's or I can connect you up with one of the staff who is handling all things digital at the moment so you can learn some more about the post.

At 8:33 on January 24, 2018, Sophie Reyer said…

Good Day,

How is everything with you, I picked interest on you after going through your short profile and deemed it necessary to write you immediately. I have something very vital to disclose to you, but I found it difficult to express myself here, since it's a public site.Could you please get back to me on:( for the full details.

Have a nice day

Thanks God bless.


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