Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

Helen O'Sullivan
  • Female
  • West Yorkshire
  • United Kingdom

Helen O'Sullivan's Friends

  • Rachael Renton
  • John Popham
  • Matthew Lowe
  • Colin sales
  • Vicky Lawson
  • Ben Brown

Helen O'Sullivan's Discussions

Use of You Tube Videos to show tenants how to self serve online

Started this discussion. Last reply by Liam Barnes Sep 18, 2017. 1 Reply

Hi thereDoes anyone have any examples of you tube videos they have produced to show tenants how to access on line services (report a repair, pay rent online etc)Any details info greatly…Continue

Service charges for Wifi in Retirement Living Schemes

Started this discussion. Last reply by Helen O'Sullivan Apr 9, 2015. 2 Replies

Hi allcan anyone please advise me if they charge a week;y service charge for residents to access wifi in retirement living schemes? regards HelenContinue

State Aid

Started this discussion. Last reply by Helen O'Sullivan Jul 30, 2014. 4 Replies

Hi there - has any organisation that has looked at delivering free, end user, wifi encoutered problems with state aid when using public funds to pay for their schemes/initiaitves?Continue

Hourly costs for external DI training

Started this discussion. Last reply by Lukasz Kuziow Jul 7, 2014. 1 Reply

Hi all- do any of you have any hourly costs for DI training in the community by exterbal traininers?i need some comparable figures for a benchmarking exercise i am doing.any info will be greatly…Continue


Helen O'Sullivan's Page

Latest Activity

Liam Barnes replied to Helen O'Sullivan's discussion Use of You Tube Videos to show tenants how to self serve online
"I'm really surprised that there aren't more videos, especially with so much channel shifting.  This is one from Lewisham Homes ;"
Sep 18, 2017

Profile Information

Name of organisation
Kirklees Neighbourhood Housing
Type of organisation
Social housing provider
Is your organisation part of the UK online centres network?
Twitter name

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Comment Wall (2 comments)

At 14:34 on March 15, 2012, Ben Brown said…
Hi Helen, welcome to the Digital Housing Hub, it's great to have you on board. Please do take the time to look round and use any of the resources you find here; it's all completely free.
If you have any questions along the way please do get in touch.

Regards, Ben
At 16:02 on November 30, 2012, Colin sales said…

Hi Helen,
Wea just getting an update from Dave on your discussions when you added me.
Look forward I hope to catching up soon.
Have a good weekend.

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