Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

Latest Activity

roil naoni is now a member of Digital Housing Hub - #digihousing
Feb 15
Profile IconIan Montgomery, Lee Ward and Abbie Maddison joined Digital Housing Hub - #digihousing
Feb 13
Steve Ruffle added a discussion to the group Rotherham Digital Inclusion Network

Rotherham Digital Inclusion Network meeting

The next meeting will be at 10am on Wednesday 1st February 2017 at Springwell Gardens Community Centre.The meeting will discuss:Further digital champion trainingRMBC's your AccountProgress report on roll out of Superfast South YorkshireEveryone welcome. See More
Jan 26
James Lewis commented on James Lewis's blog post Everything you want to know about £10/mth BT Basic broadband but were afraid to ask
"There've been a few changes including an increase in the data allowance to 12GBpm, and a cap on charges for calls to most numbers except I think 09 numbers (£!0 max.). Latest details are…"
Jan 25
James Lewis posted a status
"As BT etc raise prices again, p'raps good to relink my guide: BT Basic still £10pm for lite use & now 12GBpm #digitalinclusion"
Jan 25
Jim Cunningham is now a member of Digital Housing Hub - #digihousing
Jan 17
Kenne Amissah is now a member of Digital Housing Hub - #digihousing
Jan 16
Lucy Cheetham is now a member of Digital Housing Hub - #digihousing
Jan 12
James Lewis posted a status
"Not sure if any other Cambridge folks on here, but just in case...…"
Jan 10
Profile IconJan Conroy and Paula Blackledge joined Digital Housing Hub - #digihousing
Jan 9
James Lewis posted a status
"A very happy Xmas to all on the #digihousing hub :)"
Dec 20, 2016
Richard Vaughan is now a member of Digital Housing Hub - #digihousing
Dec 19, 2016


Cloud based storage

Started by Scott Tandy in General discussion. Last reply by Scott Tandy Nov 18, 2016. 4 Replies

I was just wondering if there was any organisations using Cloud Based storage e.g. Google Drive to collaborate with partners on projects giving them instant access to client information for example? Also if you have come up with any barriers with…Continue


Started by David Jory in Technology. Last reply by James Lewis Aug 18, 2016. 9 Replies

I've looked at the apps page on this site but the Google Play user reviews range massively from good to bad!  Can anyone recommend an app platform or provider they are currently using and happy with?  Also if you have a responsive website do you…Continue

LinkLiving launches low-cost WiFi for residents

Started by Craig Stephenson in General discussion. Last reply by Craig Stephenson Jul 8, 2016. 2 Replies to know how we did it - tech used, costs etc., happy to share.Continue


Started by Craig Stephenson in General discussion. Last reply by James Lewis Sep 6, 2016. 9 Replies

Link Housing have launched Tech4All.  Still to add entry level devices - but you will get the idea:…Continue

Use of You Tube Videos to show tenants how to self serve online

Started by Helen O'Sullivan in Social media Apr 8, 2016. 0 Replies

Hi thereDoes anyone have any examples of you tube videos they have produced to show tenants how to access on line services (report a repair, pay rent online etc)Any details info greatly appreciatedthanksHelenContinue

internet connection in Rotherham

Started by Steve Ruffle in Strategy. Last reply by John Popham Apr 12, 2016. 3 Replies

We are interesting in finding out how many households in Rotherham have an internet connection. (also would be useful to know how many don’t and where the hotspots of digital exclusion are).Any body any ideas on signposting on who could help us find…Continue

Friends Connected - Interim Report from Golden Gates Housing Trust

Started by Caroline Wilson in General discussion. Last reply by Caroline Wilson Mar 7, 2016. 2 Replies

Have a look at this interim report from Golden Gates Housing Trust into their pilot project Friends Reconnected.  The project is looking to address digital exclusion amongst elderly people in Bewsey and Dallam. The project is providing free internet…Continue

Digital Profile Information

Started by Paul Ancill in General discussion Feb 17, 2016. 0 Replies

Hi, what digital profile information do you collect on your tenants?Obvious ones are:Email; mobile; internet access; social media accounts.What else do you acquire?ThanksPaulContinue

Digital Evolution 2015 - Was you there?

Started by Marcus Griffiths in General discussion Nov 30, 2015. 0 Replies

Hi All,I attended the fantastic Tinder Foundation, Digital Evolution 2015 event last week which i personally found a very informative event and uplifting. Highly recommended to any of you that didn't go for next year :)We donated 2 laptops to…Continue

Template agreement for tablet provision?

Started by Sara Hutchinson in General discussion. Last reply by Sara Hutchinson Nov 25, 2015. 4 Replies

Hello all,This is my first post but I'm hoping that someone might be able to assist. We are rolling out the provision of tablets to 100 residents and are almost ready to go. I am having trouble finding an agreement template between the HA and the…Continue

Blog Posts

Liability for Internet Content

Posted by James Lewis on November 25, 2016 at 15:00 0 Comments

I have come across a number of HAs who are worried to one degree or another about liability for becoming, in effect, an ISP by supplying wifi to tenants. A disclaimer is of course a useful tool, but I'm re-posting an updated and expanded article which is legal guidance to FE/HE establishments, but should generally apply to other organisation types too. Hope it helps with any nervous ICT departments :)…


Which report: UK 'lags behind' London on 4G coverage

Posted by maria katosvich on October 5, 2016 at 13:30 0 Comments

The rest of the UK is lagging behind London when it comes to accessing 4G data services, according to a report from mobile coverage company OpenSignal and consumer watchdog Which?

While mobile users in London can access 4G nearly 70% of the time, in Wales users can connect only 35% of the time, the findings suggest.

Regulator Ofcom receives a large volume of complaints about mobile coverage.

All the mobile companies said they were…


LinkLiving launches low-cost WiFi for residents

Posted by Craig Stephenson on July 7, 2016 at 14:35 0 Comments

If anyone wants to know how we did this - tech used, costs etc, let me know.

Help us design a digital literacy plan

Posted by Samantha Taylor on May 13, 2016 at 10:30 0 Comments

If you're based in Leeds or the surrounding area, Leeds City Council and Tinder Foundation invite you to join them at a free event on Monday 23 May, to help co-design an ambitious digital literacy plan for the city.

In the Leeds City region 13% of adults have never been online before and they’re missing out…


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