Latest Activity

James Lewis replied to Matt Nelson's discussion Sites/Resources for older users
"P.S. in terms of a few specific sites that may be useful -  moneysavingexpert.com (guides on soooo much stuff, including how to do lots online for less) people like Google Streetview (their childhood home, a holiday home, hotel they are going…"
Friday
Profile IconRoss Oldfield and Alec Hartopp joined Digital Housing Hub - #digihousing
Friday
James Lewis replied to Matt Nelson's discussion Sites/Resources for older users
"I used a questionnaire with a couple of questions getting people to think about their offline worlds - then drew together non-exhaustive list of online ideas to enhance their existing interests - can email you the spreadsheet I created from it as…"
Friday
Matt Nelson posted a discussion

Sites/Resources for older users

I am in the process of preparing an informal coffee'n'chat session with a group of sheltered residents, who have expressed an interest in becoming digital champs. I'm planning to show them a few "How To" sites, (Learn My Way, Digital Unite, Community How To), as well as a couple of local history archives. I'll also be asking them to show us their favourite sites.Does anyone have any suggestions of other sites/resources they have used to prick the interest of older net users?See More
Thursday
Profile IconNicola Wallace Dean and Mark Lawson joined Digital Housing Hub - #digihousing
Thursday
Profile IconDavid Jefferson and Isabelle Salter joined Digital Housing Hub - #digihousing
Jun 30
Stuart Naylor is now a member of Digital Housing Hub - #digihousing
Jun 26
Paul Ancill replied to Paul Ancill's discussion First 100 days of digital strategy
"Thanks James. I'll take a look around the site."
Jun 24
James Lewis replied to Paul Ancill's discussion First 100 days of digital strategy
"There's plenty of materials on here including lots of the research and example strategies, try looking under the Organisational Buy-in menu. As to where to start, I guess that depends on your organisation's priorities. I'd maybe start…"
Jun 24
Paul Ancill posted a discussion

First 100 days of digital strategy

Hi everyone, I am new to the forum, which is great by the way.What advice would give on implementing a digital approach, say during the first 100 days?My initial thoughts are (in no order):Writing the strategy is priority but requires insight into all the elements that this is built onResearch, research, researchLooking at statistical information on where a company is now, website hits, social media users, number of self service account users, known barriers,Looking at best practice and…See More
Jun 24
Paul Ancill is now a member of Digital Housing Hub - #digihousing
Jun 24
Samantha Taylor updated an event
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Rural Challenges, Digital Solutions at The Studio

July 6, 2015 all day
People in rural areas can often face extra challenges to becoming digitally included, from less digital skills support, to greater distances to travel to public internet access and poor broadband availability.Rural Challenges, Digital Solutions is a one-day event from Tinder Foundation - in Birmingham on Monday 6 July - that will explore how to support people in ALL areas of the country gain digital skills.It’s perfect for housing professionals involved in digital skills for tenants, community…See More
Jun 22

Forum

Sites/Resources for older users

Started by Matt Nelson in General discussion. Last reply by James Lewis on Friday. 2 Replies

I am in the process of preparing an informal coffee'n'chat session with a group of sheltered residents, who have expressed an interest in becoming digital champs. I'm planning to show them a few "How To" sites, (Learn My Way, Digital Unite,…Continue

First 100 days of digital strategy

Started by Paul Ancill in General discussion. Last reply by Paul Ancill Jun 24. 2 Replies

Hi everyone, I am new to the forum, which is great by the way.What advice would give on implementing a digital approach, say during the first 100 days?My initial thoughts are (in no order):Writing the strategy is priority but requires insight into…Continue

Affordable hardware and internet access for all

Started by Dave Williams in General discussion Jun 18. 0 Replies

if you are looking for affordable new and refurbished hardware starting from £59 or low cost internet access from £10.85 for unlimited broadband and line rental combined then please get in touch03300 105599we can help individuals and groups with…Continue

Tags: computers, tablets, laptops, access, internet

Digital Forum

Started by Scott Tandy in General discussion. Last reply by Scott Tandy Jun 8. 4 Replies

I am looking to get the opinions of our tenants currently on a computer / internet to steer our digital strategy for the organisation. As our stock is so widely spaced and therefore very costly to bring everyone together was thinking about setting…Continue

Vulnerable customers

Started by Kate Connolly in General discussion. Last reply by Matthew Adam May 21. 6 Replies

Hi All, New to this site. What are associations doing to support their vulnerable residents with regards to digital and financial inclusion. Are there campaigns that we can get involved in with regards to high street bank services.At BCHA a high…Continue

New portal to procure discount IT equipment

Started by Vicky Lawson in Technology Apr 30. 0 Replies

Tinder Foundation are working with partners to develop an online portal where social housing providers and their tenants could procure new and high-quality refurbished IT equipment at discount prices. This would include items like iPads and other…Continue

Link is a finalist for the SCVO Digital Dynamo Award

Started by Craig Stephenson in General discussion Apr 24. 0 Replies

http://www.scvo.org.uk/charity-awards/link-group-ltd/Organised by Scottish Council for Voluntary Organisations (SCVO), the Awards celebrate the amazing work of…Continue

Chromebook Management

Started by James Lewis in General discussion Apr 21. 0 Replies

Anyone on here got any experience of using the management console for using Chromebooks in education? Would be grateful to bend your ear for 5min :-)Continue

Free community venues (with wifi) and a practice Universal Credit Portal!

Started by Matthew Adam in General discussion. Last reply by Lisa Dawson May 15. 1 Reply

Hi, I attended the Tinder conference this week on social housing and digital inclusion - and two points were raised which I did not have time to respond to at the event itself, but I thought would be useful to raise here afterwards, if this is…Continue

Social Housing and Digital Inclusion: People not Technology presentations

Started by Samantha Taylor in Resource Board. Last reply by Sarah-Jane Leipnik Apr 15. 1 Reply

Hello everyone,Here are the presentations we have from yesterday's event in London - Social Housing and Digital Inclusion: People not Technology.Hopefully, you'll find them useful and informative - enjoy!…Continue

Tags: housing, presentations, social, inclusion, Foundation

Blog Posts

Thoughts from yesterday's Housemark PIC East discussion on digital inclusion

Posted by James Lewis on May 1, 2015 at 8:54 0 Comments

Thoughts from Housemark East PIC event

 

Discussion seemed to show up a fair level of interest but also concerns about resourcing digital inclusion (as well as some questions about whether HAs should be prioritising it over other areas). For me housing associations are uniquely placed to help with many things other housing, although I recognise others see it differently, but I think digital inclusion for tenants is something that housing associations will have to grapple with,…

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Everything you want to know about £10/mth BT Basic broadband but were afraid to ask

Posted by James Lewis on April 24, 2015 at 11:16 3 Comments

So I thought I would collate everything we know about BT Basic+Broadband so far here to hopefully make it all easier to find:

1. '99%' of people should not have to pay line installation charges for BT Basic even without an existing line (see comments for more info on this)

2. Total cost is £9.95/mth but paid quarterly so some budgeting may be needed for some people (£5.10/mth for landline inc. £1.50 calls, £4.85/mth broadband add-on)

3. Has to be applied for using…

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Online discount voucher scheme

Posted by Ellie Turner on March 3, 2015 at 15:01 3 Comments

Hello. I recall a while ago hearing about a housing association that signed up to an online shopping scheme to encourage residents to go online but cannot remember the details. 

Does anyone know of a scheme like this anywhere?

Thank you

Do you connect with your digital support volunteers?

Posted by Lynne Thompson on March 3, 2015 at 11:21 0 Comments

I know some of you will be using a team of volunteers, to help get your clients online, or to improve what bits of existing knowledge they have. They may be a team of staff, or a team of experienced residence, or mixture of both.  Whatever your set up, are you able to keep connected with your team?

It's important that your volunteers feel that they are part of your project, of improving people's online skills.  That their contribution is being acknowledged.  For some it maybe…

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