I am looking to get the opinions of our tenants currently on a computer / internet to steer our digital strategy for the organisation. As our stock is so widely spaced and therefore very costly to bring everyone together was thinking about setting…Continue
Hi All, New to this site. What are associations doing to support their vulnerable residents with regards to digital and financial inclusion. Are there campaigns that we can get involved in with regards to high street bank services.At BCHA a high…Continue
Tinder Foundation are working with partners to develop an online portal where social housing providers and their tenants could procure new and high-quality refurbished IT equipment at discount prices. This would include items like iPads and other…Continue
http://www.scvo.org.uk/charity-awards/link-group-ltd/Organised by Scottish Council for Voluntary Organisations (SCVO), the Awards celebrate the amazing work of…Continue
Hi, I attended the Tinder conference this week on social housing and digital inclusion - and two points were raised which I did not have time to respond to at the event itself, but I thought would be useful to raise here afterwards, if this is…Continue
Hello everyone,Here are the presentations we have from yesterday's event in London - Social Housing and Digital Inclusion: People not Technology.Hopefully, you'll find them useful and informative - enjoy!…Continue
Hi,I will be setting up a group of volunteers at some point soon and will be issuing them with mobile devices. I want them to be able to use the devices for their own use, in additional to volunteering related activity - however, I also don't want…Continue
Hi allcan anyone please advise me if they charge a week;y service charge for residents to access wifi in retirement living schemes? regards HelenContinue
Hi,Just scoping out ideas for activity around digital engagement and health. Keen to find out what other housing providers have done on this topic.Am particularly interested in activity that has got the whole household involved.Thank you for your…Continue
Thoughts from Housemark East PIC event
Discussion seemed to show up a fair level of interest but also concerns about resourcing digital inclusion (as well as some questions about whether HAs should be prioritising it over other areas). For me housing associations are uniquely placed to help with many things other housing, although I recognise others see it differently, but I think digital inclusion for tenants is something that housing associations will have to grapple with,…Continue
So I thought I would collate everything we know about BT Basic+Broadband so far here to hopefully make it all easier to find:
1. '99%' of people should not have to pay line installation charges for BT Basic even without an existing line (see comments for more info on this)
2. Total cost is £9.95/mth but paid quarterly so some budgeting may be needed for some people (£5.10/mth for landline inc. £1.50 calls, £4.85/mth broadband add-on)
3. Has to be applied for using…Continue
Hello. I recall a while ago hearing about a housing association that signed up to an online shopping scheme to encourage residents to go online but cannot remember the details.
Does anyone know of a scheme like this anywhere?
I know some of you will be using a team of volunteers, to help get your clients online, or to improve what bits of existing knowledge they have. They may be a team of staff, or a team of experienced residence, or mixture of both. Whatever your set up, are you able to keep connected with your team?
It's important that your volunteers feel that they are part of your project, of improving people's online skills. That their contribution is being acknowledged. For some it maybe…Continue