Our HA has purchased a number of Linx 7 tablet (windows 8) to engage with tenants via digital means. While on the tablet I have noticed that when using our self service portal, when you press one of the tabs for a drop down menu to appear, this…Continue
Do you support tenants to use Universal Credit? If so, we’d love your support in helping us improve the current course on Learn My Way to make it as useful and as relevant as possible. We've put together a short survey that will take you less…Continue
Hi all,Has anyone done any consultation around the 'Internet of Things' with tenants living in sheltered schemes, scheme managers that they are willing to share?I am looking at getting some questions together to find out what issues scheme managers…Continue
Digital Champion Reward schemeHi all, has anyone done an incentives for Digital Champions to get involved and teach tenants?I know there is the Digital Champions network, 7 tenant reward scheme but I believe this is not available in wales therefore…Continue
I was just wondering if there was any organisations using Cloud Based storage e.g. Google Drive to collaborate with partners on projects giving them instant access to client information for example? Also if you have come up with any barriers with…Continue
I've looked at the apps page on this site but the Google Play user reviews range massively from good to bad! Can anyone recommend an app platform or provider they are currently using and happy with? Also if you have a responsive website do you…Continue
Hi thereDoes anyone have any examples of you tube videos they have produced to show tenants how to access on line services (report a repair, pay rent online etc)Any details info greatly appreciatedthanksHelenContinue
We are interesting in finding out how many households in Rotherham have an internet connection. (also would be useful to know how many don’t and where the hotspots of digital exclusion are).Any body any ideas on signposting on who could help us find…Continue
We're looking to loan out 4G enabled Android devices for 3-5 weeks in conjunction with basic digital training to encourage residents to use online services. What we can't find is the same methodology on Android OS as is available on iOS devices for reimaging the devices between loans. We want to stick with Android, because they are likely to be more in line with the budgets of our residents.
Anyone out there loaning Android devices with recommendations of MDM and imaging…Continue
I was wondering if anyone provides their tenants any tablets on sign up / or to encourage tenants engaging with you through digital means. We are looking to provide this and therefore I was wondering if anyone puts any apps on or has any apps they would recommend installing to benefit the tenant.
Any help much appreciated,