Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

Latest Activity

Lisa Odedra replied to Lisa Odedra's discussion Online tenant sign up process
"Hi. Apologies for not responding to your comment previously. You might be interested in the new process we have launched at Orbit. if you'd like any further info let me know."
Jan 29
Lisa Odedra posted a status
"Check out our latest digital innovation at Orbit"
Jan 29
Angela Ravenscroft is now a member of Digital Housing Hub - #digihousing
Jan 29
James Lewis posted a status
"Powerful £ argument for tenants to get online reinforced in new report- £516/yr savings plus #digihousing"
Jan 26
Jane O'Leary is now a member of Digital Housing Hub - #digihousing
Jan 22
Deborah Cheyne is now a member of Digital Housing Hub - #digihousing
Jan 20
Sarah Hemming is now a member of Digital Housing Hub - #digihousing
Jan 19
John Popham posted a status
"Tesco now selling laptops for not much over £100"
Jan 15
James Lewis posted a status
"Gov wants to move from #digitalinclusion to "engagement" ...hmm what say you? #digihousing"
Jan 14
Sean Webb is now a member of Digital Housing Hub - #digihousing
Jan 14
Luca Dellepiane is now a member of Digital Housing Hub - #digihousing
Jan 12
Wendy Reade is now a member of Digital Housing Hub - #digihousing
Jan 11


Digital Evolution 2015 - Was you there?

Started by Marcus Griffiths in General discussion Nov 30, 2015. 0 Replies

Hi All,I attended the fantastic Tinder Foundation, Digital Evolution 2015 event last week which i personally found a very informative event and uplifting. Highly recommended to any of you that didn't go for next year :)We donated 2 laptops to…Continue

Template agreement for tablet provision?

Started by Sara Hutchinson in General discussion. Last reply by Sara Hutchinson Nov 25, 2015. 4 Replies

Hello all,This is my first post but I'm hoping that someone might be able to assist. We are rolling out the provision of tablets to 100 residents and are almost ready to go. I am having trouble finding an agreement template between the HA and the…Continue

Barriers to Online Access

Started by Mark Pudge in General discussion. Last reply by Dave Williams Dec 8, 2015. 3 Replies

Hi All!This is my first post, and after spending a bit of time searching the net I haven't really found too much on this that is at least very specific.I would be interested to find out about what other organisations have been doing to tackle the…Continue

Digital Strategy

Started by Mark Beach in Strategy. Last reply by James Lewis Oct 29, 2015. 1 Reply

Hello allhas anyone got their digital strategy handy they would be happy to share?Continue

Online Services

Started by Paul Ancill in General discussion Oct 19, 2015. 0 Replies

Hi AllHas anyone conducted a survey targeted specifically towards what online services your residents want? I will be responsible for developing our online services, particularly our Tenant Portal and want to engage with residents from the…Continue

Getting around issues helping folk with online shopping

Started by Michael Ellis in General discussion Oct 19, 2015. 0 Replies

We’re setting up an online shopper service for older residents in sheltered housing. Some need a lot of help including with password entry and at checkout stage. We want to minimise any risk of financial abuse to tenants or of putting…Continue

Digital Inclusion Pledges

Started by Vicky Lawson in General discussion. Last reply by Vicky Lawson Oct 5, 2015. 1 Reply

4.1m adults in social housing aren't online... what are you doing to help?Everyone working in social housing can help make a difference so we want you to share what your digital inclusion pledge is, big or small, so others can be inspired to take…Continue

Get Online @ Home - Free PC or Tablet when taken with broadband from Free for 12 months

Started by Marcus Griffiths in General discussion. Last reply by James Lewis Sep 22, 2015. 2 Replies

We've teamed up with Simplifydigital, the UK's digital switching experts, to bring you this very special offer. You can get a FREE refurbished PC or Tablet when you call Simplifydigital and sign up to a new broadband and phone deal from your choice…Continue

Best Practice for DI

Started by Becki Bembridge in General discussion. Last reply by Marcus Griffiths Aug 14, 2015. 1 Reply

Hi AllI am the new Digital Inclusion Officer for Castle Vale Community Housing (Birmingham) we manage around 2500 homes and provide a Digital Hub for residents to access 4 days per week, we have also piloted free wifi on a small part of the estate…Continue

Tags: #castlevale, #digitalinclusion, #housing

Windows 10 for digital inclusion

Started by James Lewis in Technology. Last reply by James Lewis Sep 24, 2015. 6 Replies

So have some new laptops we bought a month or two ago to lend to learners for job search etc. and am considering the pros and cons of upgrading to Windows 10. As you may know Windows 10 makes it difficult to opt out of automatic upgrades…Continue

Blog Posts

NHC DI Offer

Posted by Stacey Green on December 16, 2015 at 9:31 0 Comments

Is anybody taking advantage of this?…


Accessibility tools such as Browse Aloud

Posted by Miranda Clarke on December 10, 2015 at 12:34 4 Comments

Hi all, I hope you are well?

Here at Rochdale Broughwide Housing we are working on website improvements and wondering about purchasing accessibility / translation tools such as Browse Aloud or whether there are plenty of free tools to use.  And which work best?

If you have any experience of using these and especially feedback from users / whether they are used I would be very grateful for advice?

cheers Miranda

last day of the deal

Posted by Dave Williams on December 1, 2015 at 10:51 0 Comments

today is the last day of our amazing deal 

£8.85 for unlimited broadband and line rental included

we have superfast and TV too if you need it and its available to everyone

Skills is key but don't forget hardware and access

Posted by Dave Williams on November 27, 2015 at 11:51 0 Comments

With requests over the last year to help with hardware and access we have continually delivered the best pricing consistently throughout 2015

Unless tenants are made aware of these deals the circle of skills training and no awareness of affordable solutions to truly become digitally included will continue

Skills is a vital part but so is hardware and access because people will not be digitally included without all 3!

The message needs to go from HA's to the tenants on a… Continue

TWITTER: #digihousing



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