http://www.scvo.org.uk/charity-awards/link-group-ltd/Organised by Scottish Council for Voluntary Organisations (SCVO), the Awards celebrate the amazing work of…Continue
Hi, I attended the Tinder conference this week on social housing and digital inclusion - and two points were raised which I did not have time to respond to at the event itself, but I thought would be useful to raise here afterwards, if this is…Continue
Hello everyone,Here are the presentations we have from yesterday's event in London - Social Housing and Digital Inclusion: People not Technology.Hopefully, you'll find them useful and informative - enjoy!…Continue
Hi,I will be setting up a group of volunteers at some point soon and will be issuing them with mobile devices. I want them to be able to use the devices for their own use, in additional to volunteering related activity - however, I also don't want…Continue
Hi allcan anyone please advise me if they charge a week;y service charge for residents to access wifi in retirement living schemes? regards HelenContinue
Hi,Just scoping out ideas for activity around digital engagement and health. Keen to find out what other housing providers have done on this topic.Am particularly interested in activity that has got the whole household involved.Thank you for your…Continue
Hi,I am aware of discounted Office for students, but wondered if there was a version for other profiles, i.e. low income?A point in the right direction would be very much appreciated.Continue
Hi, I’m currently working with an ISP to scope out a potential pay as you go broadband service for our tenants.The way it works is that the company in question need permission and facility to install a mast (I say mast it’s only about 2ft high),…Continue
Im looking to work with our IT team to set up free IT technical advice sessions. The idea is for a tenant to book a timeslot and then bring their device to the e.g. quarterly session whereby the IT people will attempt to fix their computer. If the…Continue
So I thought I would collate everything we know about BT Basic+Broadband so far here to hopefully make it all easier to find:
1. '99%' of people should not have to pay line installation charges for BT Basic even without an existing line (see comments for more info on this)
2. Total cost is £9.95/mth but paid quarterly so some budgeting may be needed for some people (£5.10/mth for landline inc. £1.50 calls, £4.85/mth broadband add-on)
3. Has to be applied for using…Continue
Hello. I recall a while ago hearing about a housing association that signed up to an online shopping scheme to encourage residents to go online but cannot remember the details.
Does anyone know of a scheme like this anywhere?
I know some of you will be using a team of volunteers, to help get your clients online, or to improve what bits of existing knowledge they have. They may be a team of staff, or a team of experienced residence, or mixture of both. Whatever your set up, are you able to keep connected with your team?
It's important that your volunteers feel that they are part of your project, of improving people's online skills. That their contribution is being acknowledged. For some it maybe…Continue
I'm the Digital Inclusion project manager at the Hyde Group, and current chair of the Connected Housing Inititaive (CHI), a group of RSLs working to help develop and share kit and connectivity offers available to social housing residents .
The CHI is made up of 13 housing associations who came together last year because we all felt there was a ‘missing piece’ in our digital inclusion activities – affordable and flexible kit and connectivity options. In the digital inclusion world, a…Continue