Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

Latest Activity

Laura Binks is now a member of Digital Housing Hub - #digihousing
rebekah terrell is now a member of Digital Housing Hub - #digihousing
Apr 26
John Popham posted a status
"Melin Homes providing low cost tablets for new tenants"
Apr 26
Issie Howard posted a status
"Looking at funding for 18 of our sheltered schemes in Oldham to get wifi- does anyone have any suggestions? Thanks"
Apr 22
Andrew Harris posted a status
"I'm Back!"
Apr 22
Andrew Harris posted a photo
Apr 22
Profile IconAndrew Harris and Issie Howard joined Digital Housing Hub - #digihousing
Apr 22
John Popham commented on James Lewis's status
"James, I've sent you a Twitter DM"
Apr 21
James Lewis commented on James Lewis's status
"...i thought might be able to get somewhere through Halton HT and the Open Digital offer but was a dead end as they didn't develop their initial tango with Ubislates and only have their own O2-partnered offer that isn't the right fit for…"
Apr 15
James Lewis commented on James Lewis's status
"There are quite a few tablets that are close kin (and in cost), if not just branded twins on amazon, many with overall good reviews from quite a large number of reviewers. "
Apr 15
John Popham commented on James Lewis's status
"OK. I'll see if there is anything that can be done. That tablet looks very impressive for the price if it is as described. Do you know anyone who's tried one? There are some wildly differing reviews on there"
Apr 15
James Lewis commented on James Lewis's status
"I've found 2 companies we can deal with direct, but neither do business on account, which does a little pause for thought. Time2 are one, here's the other (others are available but only take contact by email so may just be/be more likely…"
Apr 15


Use of You Tube Videos to show tenants how to self serve online

Started by Helen O'Sullivan in Social media Apr 8. 0 Replies

Hi thereDoes anyone have any examples of you tube videos they have produced to show tenants how to access on line services (report a repair, pay rent online etc)Any details info greatly appreciatedthanksHelenContinue

internet connection in Rotherham

Started by Steve Ruffle in Strategy. Last reply by John Popham Apr 12. 3 Replies

We are interesting in finding out how many households in Rotherham have an internet connection. (also would be useful to know how many don’t and where the hotspots of digital exclusion are).Any body any ideas on signposting on who could help us find…Continue

Friends Connected - Interim Report from Golden Gates Housing Trust

Started by Caroline Wilson in General discussion. Last reply by Caroline Wilson Mar 7. 2 Replies

Have a look at this interim report from Golden Gates Housing Trust into their pilot project Friends Reconnected.  The project is looking to address digital exclusion amongst elderly people in Bewsey and Dallam. The project is providing free internet…Continue

Digital Profile Information

Started by Paul Ancill in General discussion Feb 17. 0 Replies

Hi, what digital profile information do you collect on your tenants?Obvious ones are:Email; mobile; internet access; social media accounts.What else do you acquire?ThanksPaulContinue

Digital Evolution 2015 - Was you there?

Started by Marcus Griffiths in General discussion Nov 30, 2015. 0 Replies

Hi All,I attended the fantastic Tinder Foundation, Digital Evolution 2015 event last week which i personally found a very informative event and uplifting. Highly recommended to any of you that didn't go for next year :)We donated 2 laptops to…Continue

Template agreement for tablet provision?

Started by Sara Hutchinson in General discussion. Last reply by Sara Hutchinson Nov 25, 2015. 4 Replies

Hello all,This is my first post but I'm hoping that someone might be able to assist. We are rolling out the provision of tablets to 100 residents and are almost ready to go. I am having trouble finding an agreement template between the HA and the…Continue

Barriers to Online Access

Started by Mark Pudge in General discussion. Last reply by Dave Williams Dec 8, 2015. 3 Replies

Hi All!This is my first post, and after spending a bit of time searching the net I haven't really found too much on this that is at least very specific.I would be interested to find out about what other organisations have been doing to tackle the…Continue

Digital Strategy

Started by Mark Beach in Strategy. Last reply by James Lewis Oct 29, 2015. 1 Reply

Hello allhas anyone got their digital strategy handy they would be happy to share?Continue

Online Services

Started by Paul Ancill in General discussion Oct 19, 2015. 0 Replies

Hi AllHas anyone conducted a survey targeted specifically towards what online services your residents want? I will be responsible for developing our online services, particularly our Tenant Portal and want to engage with residents from the…Continue

Getting around issues helping folk with online shopping

Started by Michael Ellis in General discussion Oct 19, 2015. 0 Replies

We’re setting up an online shopper service for older residents in sheltered housing. Some need a lot of help including with password entry and at checkout stage. We want to minimise any risk of financial abuse to tenants or of putting…Continue

Blog Posts

Collecting older people's stories

Posted by John Popham on April 13, 2016 at 9:48 1 Comment

Morning all. I am doing a piece of work for the Centre for Ageing Better whereby I am collecting stories of older people (50+) whose lives have been enhanced by their adoption of new technologies. Could anyone here suggest people who might be prepared to speak to me, preferably for a video interview? I have a short timescale on this.

Many thanks

A Manifesto for a Networked Nation

Posted by Dave Williams on February 15, 2016 at 17:23 0 Comments

Thats the title of the paper Martha Lane-Fox wrote in July 2010 when she started RaceOnline2012 with great ideas and a huge target of 10.5 million people needing to learn new skills to become “digitally included”.

The then, and current Prime Minister, David Cameron gave before the paper was written,  the following statement;

“We need to encourage more people to go online and hence be able to access public information and services. In addition to the many benefits…


NHC DI Offer

Posted by Stacey Green on December 16, 2015 at 9:31 0 Comments

Is anybody taking advantage of this?…


Accessibility tools such as Browse Aloud

Posted by Miranda Clarke on December 10, 2015 at 12:34 4 Comments

Hi all, I hope you are well?

Here at Rochdale Broughwide Housing we are working on website improvements and wondering about purchasing accessibility / translation tools such as Browse Aloud or whether there are plenty of free tools to use.  And which work best?

If you have any experience of using these and especially feedback from users / whether they are used I would be very grateful for advice?

cheers Miranda


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