Latest Activity

Philip Bowen posted a status
May 22
Matthew Adam replied to Scott Tandy's discussion Digital Forum
"hi Scott - we've found in all our work with housing associations that Yammer is a really good way of bringing everyone together on a private forum - it's like a private social network where you can invite certain people, share ideas,…"
May 21
Matthew Adam replied to Kate Connolly's discussion Vulnerable customers
"Hi Kate - we've been doing some work with Barclays recently supporting them on Tea and Teach days - but also utilising their training rooms above branches - and we've just launched a new Financial Inclusion course (and Online Safety…"
May 21
Matthew Adam replied to Hannah Bailey's discussion Monthly mobile broadband that can be capped
"Hannah - dropped you a quick email about this, but we have a central contract with EE which works really well because it’s not PAYG but they basically give us the MIFIs for free (as they are on a contract), on a shared data…"
May 21
Profile IconAdam Pinnock and HealyKing joined Digital Housing Hub - #digihousing
May 19
James Lewis replied to Hannah Bailey's discussion Monthly mobile broadband that can be capped
"For one scalability - you just cannot manage many device and multiple payments using PAYG without it becoming time consuming (payment methods can be problematic too for an organisation). The ability to purchase top-ups on contract is exactly…"
May 19
Hannah Bailey replied to Hannah Bailey's discussion Monthly mobile broadband that can be capped
"Hi John, I'm looking into this as part of another project which is not yet signed off, and i want to find out about a bespoke preloaded offer too. I have been recommended EE due to their data cap, but have had a challenging time…"
May 18
John Popham replied to Hannah Bailey's discussion Monthly mobile broadband that can be capped
"Can someone in this thread please explain to me what prevents you from purchasing devices on a PAYG basis as this would largely solve the problem being outlined. Also I have a mobile wifi device from EE on a business contract which offers a certain…"
May 18
John Popham replied to Scott Tandy's discussion Digital Forum
"Hi Scott I agree with James about Facebook being your starting point. Don't expect everyone to come on board on day one, and, in fact, don't expect everyone to come on board at all. There will be some that hold out, because they are…"
May 18
Hannah Bailey replied to Hannah Bailey's discussion Monthly mobile broadband that can be capped
"Thanks Lisa, very helpful. Do you have a named contact at Vodaphone? Would be much appreciated.   Kind regards,"
May 18
Steve Ruffle added a discussion to the group Rotherham Digital Inclusion Network
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New Leaflet

Hard copies of of the new Rotherham Digital Inclusion Network are available at our office for partners and digital champions to pick up.Digital Inclusion Leaflet - RotherhamSee More
May 16
James Lewis replied to Hannah Bailey's discussion Monthly mobile broadband that can be capped
"Hi Lisa I'm quite interested in exploring this a bit more- did you source through Vodafone standard business sales or elsewhere? We need other cost control features (blocking 3rd party charges too, no roaming, calls or SMS) as well, as…"
May 15

Forum

Digital Forum

Started by Scott Tandy in General discussion. Last reply by Matthew Adam May 21. 3 Replies

I am looking to get the opinions of our tenants currently on a computer / internet to steer our digital strategy for the organisation. As our stock is so widely spaced and therefore very costly to bring everyone together was thinking about setting…Continue

Vulnerable customers

Started by Kate Connolly in General discussion. Last reply by Matthew Adam May 21. 6 Replies

Hi All, New to this site. What are associations doing to support their vulnerable residents with regards to digital and financial inclusion. Are there campaigns that we can get involved in with regards to high street bank services.At BCHA a high…Continue

New portal to procure discount IT equipment

Started by Vicky Lawson in Technology Apr 30. 0 Replies

Tinder Foundation are working with partners to develop an online portal where social housing providers and their tenants could procure new and high-quality refurbished IT equipment at discount prices. This would include items like iPads and other…Continue

Link is a finalist for the SCVO Digital Dynamo Award

Started by Craig Stephenson in General discussion Apr 24. 0 Replies

http://www.scvo.org.uk/charity-awards/link-group-ltd/Organised by Scottish Council for Voluntary Organisations (SCVO), the Awards celebrate the amazing work of…Continue

Chromebook Management

Started by James Lewis in General discussion Apr 21. 0 Replies

Anyone on here got any experience of using the management console for using Chromebooks in education? Would be grateful to bend your ear for 5min :-)Continue

Free community venues (with wifi) and a practice Universal Credit Portal!

Started by Matthew Adam in General discussion. Last reply by Lisa Dawson May 15. 1 Reply

Hi, I attended the Tinder conference this week on social housing and digital inclusion - and two points were raised which I did not have time to respond to at the event itself, but I thought would be useful to raise here afterwards, if this is…Continue

Social Housing and Digital Inclusion: People not Technology presentations

Started by Samantha Taylor in Resource Board. Last reply by Sarah-Jane Leipnik Apr 15. 1 Reply

Hello everyone,Here are the presentations we have from yesterday's event in London - Social Housing and Digital Inclusion: People not Technology.Hopefully, you'll find them useful and informative - enjoy!…Continue

Tags: housing, presentations, social, inclusion, Foundation

Monthly mobile broadband that can be capped

Started by Hannah Bailey in General discussion. Last reply by Matthew Adam May 21. 15 Replies

Hi,I will be setting up a group of volunteers at some point soon and will be issuing them with mobile devices. I want them to be able to use the devices for their own use, in additional to volunteering related activity - however, I also don't want…Continue

Tags: payg, broadband, volunteers, device, mobile

Service charges for Wifi in Retirement Living Schemes

Started by Helen O'Sullivan in General discussion. Last reply by Helen O'Sullivan Apr 9. 2 Replies

Hi allcan anyone please advise me if they charge a week;y service charge for residents to access wifi in retirement living schemes? regards HelenContinue

ideas on digital engagement and health.

Started by Hannah Bailey in General discussion. Last reply by Hannah Bailey Mar 24. 2 Replies

Hi,Just scoping out ideas for activity around digital engagement and health. Keen to find out what other housing providers have done on this topic.Am particularly interested in activity that has got the whole household involved.Thank you for your…Continue

Blog Posts

Thoughts from yesterday's Housemark PIC East discussion on digital inclusion

Posted by James Lewis on May 1, 2015 at 8:54 0 Comments

Thoughts from Housemark East PIC event

 

Discussion seemed to show up a fair level of interest but also concerns about resourcing digital inclusion (as well as some questions about whether HAs should be prioritising it over other areas). For me housing associations are uniquely placed to help with many things other housing, although I recognise others see it differently, but I think digital inclusion for tenants is something that housing associations will have to grapple with,…

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Everything you want to know about £10/mth BT Basic broadband but were afraid to ask

Posted by James Lewis on April 24, 2015 at 11:16 2 Comments

So I thought I would collate everything we know about BT Basic+Broadband so far here to hopefully make it all easier to find:

1. '99%' of people should not have to pay line installation charges for BT Basic even without an existing line (see comments for more info on this)

2. Total cost is £9.95/mth but paid quarterly so some budgeting may be needed for some people (£5.10/mth for landline inc. £1.50 calls, £4.85/mth broadband add-on)

3. Has to be applied for using…

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Online discount voucher scheme

Posted by Ellie Turner on March 3, 2015 at 15:01 3 Comments

Hello. I recall a while ago hearing about a housing association that signed up to an online shopping scheme to encourage residents to go online but cannot remember the details. 

Does anyone know of a scheme like this anywhere?

Thank you

Do you connect with your digital support volunteers?

Posted by Lynne Thompson on March 3, 2015 at 11:21 0 Comments

I know some of you will be using a team of volunteers, to help get your clients online, or to improve what bits of existing knowledge they have. They may be a team of staff, or a team of experienced residence, or mixture of both.  Whatever your set up, are you able to keep connected with your team?

It's important that your volunteers feel that they are part of your project, of improving people's online skills.  That their contribution is being acknowledged.  For some it maybe…

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