Hi thereDoes anyone have any examples of you tube videos they have produced to show tenants how to access on line services (report a repair, pay rent online etc)Any details info greatly appreciatedthanksHelenContinue
We are interesting in finding out how many households in Rotherham have an internet connection. (also would be useful to know how many don’t and where the hotspots of digital exclusion are).Any body any ideas on signposting on who could help us find…Continue
Have a look at this interim report from Golden Gates Housing Trust into their pilot project Friends Reconnected. The project is looking to address digital exclusion amongst elderly people in Bewsey and Dallam. The project is providing free internet…Continue
Hi All,I attended the fantastic Tinder Foundation, Digital Evolution 2015 event last week which i personally found a very informative event and uplifting. Highly recommended to any of you that didn't go for next year :)We donated 2 laptops to…Continue
Hello all,This is my first post but I'm hoping that someone might be able to assist. We are rolling out the provision of tablets to 100 residents and are almost ready to go. I am having trouble finding an agreement template between the HA and the…Continue
Hi All!This is my first post, and after spending a bit of time searching the net I haven't really found too much on this that is at least very specific.I would be interested to find out about what other organisations have been doing to tackle the…Continue
Hi AllHas anyone conducted a survey targeted specifically towards what online services your residents want? I will be responsible for developing our online services, particularly our Tenant Portal and want to engage with residents from the…Continue
We’re setting up an online shopper service for older residents in sheltered housing. Some need a lot of help including with password entry and at checkout stage. We want to minimise any risk of financial abuse to tenants or of putting…Continue
If you're based in Leeds or the surrounding area, Leeds City Council and Tinder Foundation invite you to join them at a free event on Monday 23 May, to help co-design an ambitious digital literacy plan for the city.
In the Leeds City region 13% of adults have never been online before and they’re missing out…Continue
Morning all. I am doing a piece of work for the Centre for Ageing Better whereby I am collecting stories of older people (50+) whose lives have been enhanced by their adoption of new technologies. Could anyone here suggest people who might be prepared to speak to me, preferably for a video interview? I have a short timescale on this.
The then, and current Prime Minister, David Cameron gave before the paper was written, the following statement;