Digital Housing Hub - #digihousing

where social housing providers meet to help their residents embrace the web

Latest Activity

Steve Ruffle added a discussion to the group Rotherham Digital Inclusion Network
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Rotherham Digital Inclusion Network

The next Rotherham Digital Inclusion Network meeting is at 10am on Tuesday 25th July 2017 at Winterhill Community Learning Centre.Agenda Winterhill Community Learning Centre is on the High Street, Kimberworth,Rotherham …See More
Jul 16
James Lewis posted a status
"Anyone have a script to give their cust service team (or HOs) to help the teams ID & refer ppl they deal with to #digitalinclusion support?"
Jul 11
James Lewis commented on David Jory's blog post EU Funding for digital
"We have a ESF/Big Lottery Funded project and also working on another Big Lottery project - gifting hardware is generally strictly 'verboten'. I've heard accounts that one project even had to account for pencils it bought!"
Jul 5
Duncan Milroy posted a discussion

Do you support tenants to use Universal Credit?

Do you support tenants to use Universal Credit? If so, we’d love your support in helping us improve the current course on Learn My Way to make it as useful and as relevant as possible. We've put together a short survey that will take you less than five minutes to complete.   We’re working with Lloyds Banking Group to review and update the guide and to help with this, it would be invaluable to us to understand the issues that your tenants face when applying for Universal Credit.  We’d really…See More
Jun 26
Richard Collingwood is now a member of Digital Housing Hub - #digihousing
Jun 12
James Lewis commented on Liam Barnes's blog post Loaning out Andriod Devices
"You can use Google for Non-Profits for the MDM (free/cost of a domain if you need one). As for imaging, I'm not sure what it is you want to image? If for cleaning up the tablet between loans, I'd suggest just setting up your admin account…"
Jun 7
John Popham commented on David Jory's blog post EU Funding for digital
"Hi David I don't know of any specific schemes. I would suggest you speak to your local LEP (contacts here https://www.lepnetwork.net/the-network-of-leps/) about whether there might be any possibilities. I'd be interested in the answer to…"
Jun 6
Profile IconNicola Jones, Michael Burke and Ian Brown joined Digital Housing Hub - #digihousing
Jun 6
Liam Barnes posted a blog post

Loaning out Andriod Devices

We're looking to loan out 4G enabled Android devices for 3-5 weeks in conjunction with basic digital training to encourage residents to use online services.  What we can't find is the same methodology on Android OS as is available on iOS devices for reimaging the devices between loans.  We want to stick with Android, because they are likely to be more in line with the budgets of our residents.Anyone out there loaning Android devices with recommendations of MDM and imaging software?Thanks.LiamSee More
Jun 5
Steve Ruffle replied to Steve Ruffle's discussion Volunteering as a Digital Champion in Rotherham in the group Rotherham Digital Inclusion Network
"Programme for digital champion training here"
Jun 3
Profile IconSteven Dennis and Kevin Campbell-Wright joined Digital Housing Hub - #digihousing
Jun 2
James Lewis commented on Scott Tandy's blog post Apps pre installed on tenant tablets
"It's tricky to pre-install apps to be honest, unless you do it one-by-one - which isn't really practical at scale. We've suggested a few money related apps to help with budgeting etc. and Indeed for job search. Might also look at…"
Jun 1

Forum

Do you support tenants to use Universal Credit?

Started by Duncan Milroy in General discussion Jun 26. 0 Replies

Do you support tenants to use Universal Credit? If so, we’d love your support in helping us improve the current course on Learn My Way to make it as useful and as relevant as possible. We've put together a short survey that will take you less…Continue

Internet of Things

Started by Scott Tandy in General discussion Apr 27. 0 Replies

Hi all,Has anyone done any consultation around the 'Internet of Things' with tenants living in sheltered schemes, scheme managers that they are willing to share?I am looking at getting some questions together to find out what issues scheme managers…Continue

Digital Champion Reward Scheme

Started by Scott Tandy in General discussion. Last reply by Scott Tandy Mar 10. 4 Replies

Digital Champion Reward schemeHi all, has anyone done an incentives for Digital Champions to get involved and teach tenants?I know there is the Digital Champions network, 7 tenant reward scheme but I believe this is not available in wales therefore…Continue

Cloud based storage

Started by Scott Tandy in General discussion. Last reply by Scott Tandy Nov 18, 2016. 4 Replies

I was just wondering if there was any organisations using Cloud Based storage e.g. Google Drive to collaborate with partners on projects giving them instant access to client information for example? Also if you have come up with any barriers with…Continue

Apps

Started by David Jory in Technology. Last reply by James Lewis Aug 18, 2016. 9 Replies

I've looked at the apps page on this site but the Google Play user reviews range massively from good to bad!  Can anyone recommend an app platform or provider they are currently using and happy with?  Also if you have a responsive website do you…Continue

LinkLiving launches low-cost WiFi for residents

Started by Craig Stephenson in General discussion. Last reply by Craig Stephenson Jul 8, 2016. 2 Replies

http://linkhousing.org.uk/3909.aspxWant to know how we did it - tech used, costs etc., happy to share.Continue

Tech4All

Started by Craig Stephenson in General discussion. Last reply by James Lewis Sep 6, 2016. 9 Replies

Link Housing have launched Tech4All.  Still to add entry level devices - but you will get the idea:…Continue

Use of You Tube Videos to show tenants how to self serve online

Started by Helen O'Sullivan in Social media Apr 8, 2016. 0 Replies

Hi thereDoes anyone have any examples of you tube videos they have produced to show tenants how to access on line services (report a repair, pay rent online etc)Any details info greatly appreciatedthanksHelenContinue

internet connection in Rotherham

Started by Steve Ruffle in Strategy. Last reply by John Popham Apr 12, 2016. 3 Replies

We are interesting in finding out how many households in Rotherham have an internet connection. (also would be useful to know how many don’t and where the hotspots of digital exclusion are).Any body any ideas on signposting on who could help us find…Continue

Friends Connected - Interim Report from Golden Gates Housing Trust

Started by Caroline Wilson in General discussion. Last reply by Caroline Wilson Mar 7, 2016. 2 Replies

Have a look at this interim report from Golden Gates Housing Trust into their pilot project Friends Reconnected.  The project is looking to address digital exclusion amongst elderly people in Bewsey and Dallam. The project is providing free internet…Continue

Blog Posts

Loaning out Andriod Devices

Posted by Liam Barnes on June 5, 2017 at 9:02 1 Comment

We're looking to loan out 4G enabled Android devices for 3-5 weeks in conjunction with basic digital training to encourage residents to use online services.  What we can't find is the same methodology on Android OS as is available on iOS devices for reimaging the devices between loans.  We want to stick with Android, because they are likely to be more in line with the budgets of our residents.

Anyone out there loaning Android devices with recommendations of MDM and imaging…

Continue

Apps pre installed on tenant tablets

Posted by Scott Tandy on May 31, 2017 at 15:55 2 Comments

Hi all,

I was wondering if anyone provides their tenants any tablets on sign up / or to encourage tenants engaging with you through digital means. We are looking to provide this and therefore I was wondering if anyone puts any apps on or has any apps they would recommend installing to benefit the tenant.

Any help much appreciated,

EU Funding for digital

Posted by David Jory on May 4, 2017 at 10:37 2 Comments

Hi All, does anyone know of any European Funding available at the moment in relation to the purchase of digital hardware for tenants?  Many thanks in advance.

Recent developments on internet costs

Posted by James Lewis on April 18, 2017 at 17:00 0 Comments

A couple of useful recent news articles about connectivity you may find interesting/useful

CAB criticism of broadband ISP pricing strategies:
http://www.bbc.co.uk/news/technology-39555140

Hopefully reductions in fibre pricing soon:
http://www.bbc.co.uk/news/39452242

 
 
 

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